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Privacy Policy

Data protection declaration according to EU GDPR

The protection of personal data is important to us. Therefore, the processing of personal data takes place in accordance with the applicable European and national legal provisions.

You can, of course, revoke your consent(s) at any time with effect for the future. Please contact the data controller as per Section 1 to do so.

The following declaration gives an overview of what type of data is collected, how this data is used and passed on, what security measures we take to protect your data and how you can obtain information about the information given to us.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6, Paragraph 1, Sentence 1, Letter a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 Para. 1 S. lit. b) GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures. Insofar as the processing of personal data is necessary to fulfill a legal obligation to which we are subject, Art. 6 Para. 1 S. 1 lit. c) GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the first-mentioned interest, Art. 6 (1) sentence 1 lit.f) GDPR serves as the legal basis for processing .

Data erasure and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Storage can also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which we are subject. The data will also be blocked or deleted if a storage period prescribed by the standards mentioned expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

(1) Name and address of the person responsible
The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

LIFESTYLE Resort TO THE ELECTOR
Amselweg 1
D-54470 Bernkastel - Kues / Mosel

Tel.: 06531-9677-0
Email: info@zum-kurfuersten.de
Website: www.zum-kurfuersten.de

(2) Name and address of the data protection officer
The data protection officer of the controller is:
Dieter Grohmann | AKWISO LTD.
Georgiou Karaiskaki 11-13, Carisa Salonica, Office 102, 7560 Pervolia, Larnaca, Republic of Cyprus

Phone Cyprus: +357 97 457 215
Phone Germany: +49 (0) 8374 / 5865 – 266
Email: dg@akwiso.com
Website: www.akwiso.com
The data protection declaration is based on the terms used by the European regulator when the EU General Data Protection Regulation (hereinafter referred to as "GDPR") was adopted. The data protection declaration should be easy to read and understand. To ensure this, the most important terms are explained below:

  1. Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
  2. Concerned person is any identified or identifiable natural person whose personal data is processed by the controller.
  3. Processing means any process or series of operations related to personal data, such as collecting, recording, organizing, arranging, storing, adapting or modifying, reading, querying, using, with or without the aid of automated procedures; disclosure by submission, dissemination or other form of provision, reconciliation or association, restriction, erasure or destruction.
  4. Profiling is any kind of automated processing of personal data that consists in using that personal information to evaluate certain personal aspects relating to a natural person, in particular aspects regarding analysing or predicting job performance, economic situation, health, personal preferences, interests, reliability, behavior, whereabouts or relocation of that natural person.
  5. Pseudonymisation is the processing of personal data in such a way that personal data can no longer be attributed to a specific data subject without the need for additional information, provided that such additional information is kept separate and subject to technical and organizational measures to ensure that the personal data not assigned to an identified or identifiable natural person.
  6. The controller or the person responsible for the processing is the natural or legal person, public authority, body or body that, alone or in concert with others, decides on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his designation may be provided for under Union or national law.
  7. The processor is a natural or legal person, public authority, agency or other body that processes personal data on behalf of the responsible party.
  8. Recipient is a natural or legal person, agency, institution or other entity to whom Personal Data is disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or national law in connection with a particular mission are not considered as beneficiaries.
  9. A third party is a natural or legal person, public authority, agency or institution other than the data subject, the controller, the processor and the persons authorized under the direct responsibility of the controller or the processor to process the personal data.
  10. Consent is any voluntarily given and unambiguously expressed in the form of a statement or other unambiguous confirmatory act by the data subject for the particular case, by which the data subject indicates that they consent to the processing of the personal data concerning him / her is.
This site uses, for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as a site operator, an SSL or. TLS encryption. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
If you only use the website for informational purposes, i.e. if you do not register or otherwise provide us with information, we automatically collect the following data and information from the computer system of the calling computer every time the website is accessed:
  1. The IP address of the user
  2. Information about the browser type and version used
  3. The operating system of the user
  4. The Internet service provider of the user
  5. Date and time of access
  6. Websites from which the user's system accessed the website
  7. Websites that are accessed by the user's system via our website
  8. Content of the calls (specific pages)
  9. Amount of data transferred in each case
  10. Language and version of the browser software
  11. Search engines used
  12. Names of downloaded files

The data is also stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.
  1. The legal basis for the temporary storage of the log files is Art. 6 Para. 1 S. lit.f) GDPR.
  2. The temporary storage of the IP address by the system is necessary to enable the delivery of the website to the user's computer. For this purpose, the user's IP address must be stored for the duration of the session.
  3. To optimize the content of our website and the advertising for it, to ensure the functionality of our information technology systems and the technology of our website, and to provide law enforcement agencies with the information necessary for prosecution in the event of a cyberattack.

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.
  1. For these purposes, there is also our legitimate interest in data processing in accordance with Art. 6 Para. 1 S. 1 lit.f) GDPR.
  2. The data are deleted as soon as they are no longer required to achieve the purpose for which they were collected - in this case at the end of the usage process
  3. The collection of the data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website, which is why there is no possibility of objection.

We use cookies and similar technologies (e.g., pixels, scripts, or your browser's local storage) on our website. This involves storing information on or reading it from your device.

Essential technologies

Some technologies are essential for the operation of the website, e.g., to save your privacy preferences, process online bookings, or provide your language selection. No consent is required for this. The legal basis is Section 25 Paragraph 2 No. 2 of the German Telemedia Act (TDDDG); the subsequent processing of personal data is based on Article 6 Paragraph 1 Letter b of the GDPR (processing your booking or inquiry) and Article 6 Paragraph 1 Letter f of the GDPR (our legitimate interest in a functional website).

Technologies requiring consent

All other technologies – for statistics, marketing, and loading external content – ​​are used exclusively with your consent (Section 25 Paragraph 1 of the German Telemedia Act (TDDDG), Article 6 Paragraph 1 Letter a of the GDPR). These services will not be loaded before you make your decision. If data is transferred to third countries such as the USA, this is done on the basis of an adequacy decision by the EU Commission (e.g., the EU-US Data Privacy Framework, provided the provider is certified) or, if no such decision exists, on the basis of your explicit consent (Article 49 Paragraph 1 Letter a of the GDPR). In this case, there may not be a level of data protection comparable to EU law, and government agencies could access the data.

Our consent management

On your first visit, a banner will ask you which categories and services you consent to. We store your selection in the cookie "vxc_consent" on your device (storage period: 12 months). To document your consent (Art. 7 para. 1 GDPR), we log a randomly generated consent ID, the time, the banner version, and your selection – without your IP address or any other personal information. This log data is deleted after three years. The legal basis is Art. 6 para. 1 lit. c GDPR in conjunction with Art. 7 para. 1 GDPR.

Change or revoke your selection

Your consent is voluntary. You can withdraw or change it in whole or in part at any time with effect for the future – here or via the "Cookie settings" link at the bottom of each page. The lawfulness of the processing carried out until the withdrawal remains unaffected (Art. 7 para. 3 GDPR). Upon withdrawal, we will delete the cookies set by the affected services on our domain.

You have not yet given your consent. Only technically necessary cookies are used.

Services deployed in detail

The following overview is automatically generated from our consent management system and is therefore always up-to-date:

Absolutely necessary

These technologies are essential for the operation of the website, e.g., to save your privacy preferences, provide online booking, and enable language selection. Legal basis: Section 25 Paragraph 2 No. 2 TDDDG, Article 6 Paragraph 1 Letters b and f GDPR.

Privacy Settings

Offerer
Operator of this website
Purpose
Saves your selection in the cookie banner so that we can take it into account and prove it on subsequent visits (Art. 7 para. 1 GDPR).
Cookies & Storage Duration
vxc_consent (12 months)
Third-country transfer
No
Legal basis
Section 25 para. 2 no. 2 TDDDG, Art. 6 para. 1 lit. b/f GDPR

Online booking & inquiry (vioma)

Offerer
vioma GmbH, Germany
Purpose
Provides the booking and inquiry process (availability, shopping cart, booking completion). Session cookies are required to process your booking.
Cookies & Storage Duration
vcst_session, vcst_session_* (session)
Third-country transfer
No
Legal basis
Section 25 para. 2 no. 2 TDDDG, Art. 6 para. 1 lit. b/f GDPR

Language selection (GTranslate)

Offerer
GTranslate (Translation Services USA LLC)
Purpose
Provides the English language version of the website. The translation is done server-side; no cookies are set.
Cookies & Storage Duration
No cookies
Third-country transfer
USA possible (translation server of the provider)
Legal basis
Section 25 para. 2 no. 2 TDDDG, Art. 6 para. 1 lit. b/f GDPR
Privacy Policy
gtranslate.io

Statistics

Statistical services help us understand how visitors use our website so that we can improve it. The information is collected in pseudonymized form. Legal basis: Your consent (Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR).

Google Tag Manager & Google Analytics

Offerer
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Purpose
Website tag management and statistical analysis of website usage (Google Analytics). Google Consent Mode v2: Google only receives signals that you have explicitly authorized.
Cookies & Storage Duration
_ga, _ga_* (2 years), _gid (24 hours), _gat (1 minute)
Third-country transfer
USA – Adequacy decision (EU-US Data Privacy Framework), provider certified
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR, possibly Article 49 Paragraph 1 Letter a GDPR
Privacy Policy
policies.google.com

Booking statistics (vioma)

Offerer
vioma GmbH, Germany
Purpose
Measures which pages and campaigns generate bookings and inquiries (conversion measurement in the booking process).
Cookies & Storage Duration
vri_tracking, vri_tracking_consent (up to 12 months)
Third-country transfer
No
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR

Marketing

Marketing services are used by us and our advertising partners to measure the success of advertising campaigns and to show you relevant offers on other websites and platforms. Usage profiles may be created in this process. Legal basis: Your consent (Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR).

Meta pixels (Facebook & Instagram)

Offerer
Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland
Purpose
Measuring the success of advertisements on Facebook and Instagram, and displaying relevant ads to visitors of our website (remarketing).
Cookies & Storage Duration
_fbp (3 months), _fbc (3 months), fr (3 months, domain facebook.com)
Third-country transfer
USA – Adequacy decision (EU-US Data Privacy Framework), provider certified
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR, possibly Article 49 Paragraph 1 Letter a GDPR
Privacy Policy
www.facebook.com

PowerPixel (AudienceInspector)

Offerer
AudienceInspector (audienceinspector.io)
Purpose
Extends the meta pixel with additional events such as scroll depth and dwell time to enable more precise evaluation of advertising campaigns. Only loads in conjunction with the meta pixel.
Cookies & Storage Duration
Uses the cookies of the Meta-Pixel
Third-country transfer
USA – Adequacy decision (EU-US Data Privacy Framework), provider certified (via Meta)
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR, possibly Article 49 Paragraph 1 Letter a GDPR
Privacy Policy
audienceinspector.io

TikTok pixels

Offerer
TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland
Purpose
Measuring the success of advertisements on TikTok and displaying relevant ads to visitors of our website.
Cookies & Storage Duration
_ttp (13 months), _tt_enable_cookie (13 months)
Third-country transfer
Third countries possible (including USA, Singapore, China) – no adequacy decision for all countries; legal basis: your consent, Art. 49 para. 1 lit. a GDPR
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR, possibly Article 49 Paragraph 1 Letter a GDPR
Privacy Policy
www.tik tok.com

Pinterest-Tag

Offerer
Pinterest Europe Limited, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland
Purpose
Measuring the success of advertisements on Pinterest and displaying relevant ads to visitors of our website.
Cookies & Storage Duration
_pin_unauth (1 year), _pinterest_ct_ua (1 year), _epik (1 year)
Third-country transfer
USA – Adequacy decision (EU-US Data Privacy Framework), provider certified
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR, possibly Article 49 Paragraph 1 Letter a GDPR
Privacy Policy
policy.pinterest.com

ChatGPT Ads (OpenAI)

Offerer
OpenAI Ireland Ltd., 1st Floor, The Liffey Trust Centre, 117-126 Sheriff Street Upper, Dublin 1, D01 YC43, Ireland
Purpose
Measuring the success of advertisements in ChatGPT (conversion measurement).
Cookies & Storage Duration
Provider's pixel identifier (according to the provider)
Third-country transfer
USA possible – basis: adequacy decision or your consent, Art. 49 para. 1 lit. a GDPR
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR, possibly Article 49 Paragraph 1 Letter a GDPR
Privacy Policy
openai.com

External content

Content from external platforms – such as forms or chat – will only be loaded after you have given your consent. In doing so, personal data such as your IP address will be transmitted to the respective provider. Legal basis: your consent (§ 25 para. 1 TDDDG, Art. 6 para. 1 lit. a GDPR).

HubSpot forms

Offerer
HubSpot Ireland Limited, 1 Sir John Rogerson's Quay, Dublin 2, Ireland
Purpose
Presentation and transmission of forms (e.g. brochure request, newsletter).
Cookies & Storage Duration
hubspotutk, __hstc (up to 6 months), __hssc (30 minutes), __hssrc (session)
Third-country transfer
USA – Adequacy decision (EU-US Data Privacy Framework), provider certified
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR, possibly Article 49 Paragraph 1 Letter a GDPR
Privacy Policy
legal.hubspot.com

Chat (ReGuest)

Offerer
ReGuest (vioma's messenger partner)
Purpose
Provides our chat function, through which you can ask us questions and send requests.
Cookies & Storage Duration
Chat session saved in browser (according to the provider)
Third-country transfer
No
Legal basis
Consent, Section 25 Paragraph 1 TDDDG, Article 6 Paragraph 1 Letter a GDPR
Privacy Policy
zum-kurfuersten.de

Settings in your browser

Additionally, you can configure your browser to notify you when cookies are being set, to allow cookies only in specific cases, to block them entirely, and to delete cookies that have already been stored. Disabling strictly necessary cookies may limit the functionality of this website – especially online booking.

  1. If you would like to receive the newsletter offered on the website, we need an e-mail address from you, as well as information that allows us to verify that you agree with the owner of the e-mail address given and with the receipt of the newsletter.
  2. To ensure that the newsletter is sent to us, we use the double-opt-in procedure. In the course of this, the potential recipient can be included in a distribution list. Afterwards, the user receives a confirmation e-mail to confirm the application legally. Only when the acknowledgment is made, the address is actively included in the distributor.
  3. We use this data exclusively for the delivery of the requested information and offers.
  4. We use Sendinblue GmbH (formerly Newsletter2Go) as our newsletter software. Your data will be transmitted to Sendinblue GmbH. Sendinblue is prohibited from selling your data or using it for any purpose other than sending newsletters. Sendinblue is a German, certified provider, selected in accordance with the requirements of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). Please note the privacy policy. and Terms and Conditions of Sendinblue GmbH.
  5. You can revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time, for example via the "Unsubscribe" link in the newsletter. Alternatively, you can unsubscribe via our website at Newsletter unsubscribe unsubscribe from our newsletter.
  6. The data protection measures are always subject to technical renewal for this reason, we ask you to inform yourself about our data protection measures at regular intervals by viewing our privacy policy.
  1. If you would like to order in our TCM webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. Mandatory information required for processing the contracts is marked separately; further information is voluntary. The data is entered in an input mask and transmitted to us and stored. The following data is collected in the web shop:
    • Name
    • Address (if applicable, different address)
    • Delivery address)
    • Email address
    • The IP address
    • Date and time of the order

  2. The data will only be passed on to third parties if the transfer is necessary for the purpose of processing the contract or for billing purposes or to collect the fee, or if you have given your express consent. In this regard, we only pass on the data required in each case. The data recipients are:
    • The respective delivery / shipping company (disclosure of name and address)
    • Collection agencies, insofar as the payment has to be collected (disclosure of name, address, order details)
    • The bank to collect the payment if the payment is made by direct debit
    • Your payment details when paying with paypal

  3. You can voluntarily create a customer account through which we can save your data for future purchases. When you create an account under "My Account", the data you provide will be saved and revocable. You can always delete or change all other data, including your user account, in the customer area.

  4. The legal basis is Article 6(1)(b) GDPR. With regard to voluntary data, the legal basis for processing the data is Article 6(1)(a) GDPR.

  5. The compulsory information collected is required to fulfill the contract with the user (for the purpose of sending the goods and confirming the content of the contract). We therefore use the data to answer your inquiries, to process your order, if necessary to check the creditworthiness or to collect a claim and for the purpose of technical administration of the website. The voluntary information was provided to prevent abuse and, if necessary, to investigate criminal offenses. We can also process the data you provide to inform you about other interesting products from our portfolio or to send you emails with technical information.

  6. The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. Due to commercial and tax law requirements, we are obliged to save your address, payment and order data for a period of ten years after the contract has been carried out. However, after two years we will restrict processing, ie your data will only be used to comply with legal obligations. If there is a continuing obligation between us and the user, we will store the data for the entire term of the contract and for a period of ten years thereafter (see above). With regard to the voluntarily provided data, we will delete the data two years after the execution of the contract, provided that no further contract is concluded with the user during this time; in this case, the data will be deleted two years after the last contract has been carried out.

  7. If the data are necessary for the fulfillment of a contract or for the execution of pre-contractual measures, a premature deletion of the data is only possible, as far as contractual or legal obligations do not preclude a deletion.

Otherwise, you are free to have the personal data provided during registration completely deleted from the database of the person responsible for processing. The person responsible for processing will give you information about which personal data is stored about you at any time upon request. Furthermore, the person responsible for processing corrects or deletes personal data at the request or advice of the person concerned, provided that there are no statutory retention requirements. You can write to the person responsible or the data protection officer in accordance with § 1 at any time via email or post and request that the data be deleted / changed.
Integration of YouTube videos
  1. We have embedded YouTube videos in our online content. These videos are stored on http://www.YouTube.com and can be played directly from our website. By visiting our website, YouTube receives the information that you have accessed the corresponding subpage. The following data is transmitted in this process:
    • Device-specific information, for example the hardware used; the version of the operating system; Unique device identifier and information about the cellular network including your telephone number.
    • Log data in the form of server logs. These include, among other things, details of the way in which the services were used, for example search queries; IP address; Hardware settings; Browser type; Browser language; The date and time of your request; Source page; Cookies that can be used to uniquely identify your browser or your Google account
    • Location-related information: Google may collect information about your actual location. This includes, for example, your IP address, Wi-Fi access points, or cell towers.
    • Further information on the data collected by Google, INC can be found under the following link: https://policies.google.com/privacy?hl=de&gl=deDies This occurs regardless of whether YouTube provides a user account that you are logged into, or whether no user account exists. If you are logged into Google, your data will be directly associated with your account.
  2. The legal basis for the processing of users' personal data is Art. 6 para. 1 sentence 1 lit. f) GDPR.
  3. The integration of the videos serves to make the website clearer for the user and to increase the search engine ranking of the website on Google. YouTube saves your data as a usage profile and uses it for advertising, market research and / or needs-based design of its website. Such an evaluation takes place in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website.
  4. If you do not wish to have your activity associated with your YouTube profile, you must log out before activating the button. You have the right to object to the creation of these user profiles, but you must contact YouTube to exercise this right.
  5. Further information on the purpose and scope of data collection and processing by YouTube can be found in the privacy policy. There you will also find further information on your rights and settings options to protect your privacy. https://www.google.de/intl/de/policies/privacy.

Links to external websites
This website contains links to external sites. We are responsible for our own content. We have no influence on the content of external links and are therefore not responsible for them; in particular, we do not adopt their content as our own. If you are directed to an external page, the data protection declaration provided there applies. If you notice any illegal activities or content on this page, you are welcome to inform us. In this case we will check the content and react accordingly (notice and take down procedure).
A contact form is available on our website that can be used to contact us electronically. If you take advantage of this option, the data entered in the input mask will be transmitted to us and saved.
These data are:
  • Name (required)
  • E-mail address (required)
  • Subject (Required field)
In addition, voluntary information
  • Phone
  • Fax
  • Street
  • Location
  • Postal Code
At the time the message is sent, the following data is also stored:
  • IP address of the user
  • Date and time of transmission

For the processing of the data in the context of the sending process your consent is obtained and referred to this privacy statement.
Alternatively, you can contact us using the email address provided. In this case, the personal data transmitted with the email will be saved. As far as this concerns information on communication channels (e.g. e-mail address, telephone number), you also consent that we may contact you via this communication channel in order to answer your request.

In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.
If the user has given his / her consent, the legal basis for processing the data is Art. 6 Para. 1 S. lit. a) GDPR. The legal basis for the processing of the data that is transmitted in the course of sending an email is Article 6 (1) sentence 1 lit.f) GDPR. If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1S. 1 lit. b) GDPR.

The processing of the personal data from the input mask serves us only to process the contact. We will of course only use the data from your email inquiries for the purpose for which you made them available to us when contacting us. If you contact us by e-mail, you have a legitimate interest in processing the data to answer it. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been finally clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

You can revoke your consent to the processing of your personal data at any time. If you contact us by email, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued. Regarding the revocation of the consent / objection to the storage, we ask you to contact the person responsible or the data protection officer according to § 1 via email or post. In this case, all personal data stored in the course of contacting us will be deleted.
  1. We use a service provided by Google LLC (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) on our website to analyze the browsing behavior of our users. The software places a cookie on your computer (see above for more information about cookies). When individual pages of our website are accessed, the following data is stored:
    • Two bytes of the IP address of the user's calling system
    • The requested website
    • Entry pages, exit pages,
    • The length of stay on the website and the dropout rate
    • The frequency with which the website was accessed
    • Country of origin and regional origin, language, browser, operating system, screen resolution, use of Flash or Java
    • used search engines and used search terms
    The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA. This website uses Google Analytics with the extension "_anonymizeIp()". The software is configured so that IP addresses are not stored in full, but only in abbreviated form. This makes it impossible to associate the abbreviated IP address with the requesting computer. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
  2. The legal basis for the processing of personal data is Art. 6 para. 1 sentence 1 lit. a) GDPR.
  3. On our behalf, Google will use this information to evaluate your use of the website and to compile reports on website activity. By analyzing the data obtained, we are able to compile information about the use of individual components of our website. This helps us to continuously improve our website and its user-friendliness. Our legitimate interest in processing the data pursuant to Art. 6 para. 1 lit. f) GDPR lies in these purposes. Anonymizing the IP address adequately protects users' interest in the protection of their personal data.
  4. The data will be deleted as soon as they are no longer required for our recording purposes. In our case, this is the case after 18 months.
  5. The cookies used are stored on your computer and transmitted to our website from there. If you do not agree to the collection and evaluation of the usage data, you can prevent this by setting your browser software accordingly by deactivating or restricting the use of cookies. Cookies that have already been saved can be deleted at any time. However, in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install. The current link is: http://tools.google.com/dlpage/gaoptout?hl=de.

Alternatively, you can simply object to the use of cookies on our site by ticking the box below. In this case, a so-called “opt-out cookie” is installed on your computer, with the result that no more session data is collected. Please note, however, that if you delete your cookies on your computer, you will also have to delete this opt-out cookie and then reactivate it if necessary.

Third party provider is Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. For more information, see the terms of use at http://www.google.com/analytics/terms/de.html, in the overview of data protection under http://www.google.com/intl/de/analytics/learn/privacy.html as well as in the data protection declaration under http://www.google.de/intl/de/policies/privacy.
If personal data is processed by you, you are the person concerned within the meaning of the DSGVO and you have the following rights towards the responsible person:
  1. Right to information,
  2. Right to rectification
  3. Right to restriction of processing,
  4. Right to delete
  5. Right to information
  6. Right to data portability.
  7. Right to object to processing
  8. Right to withdraw consent under data protection law
  9. Right not to apply an automated decision
  10. Right to complain to a supervisory authority
  • You can request confirmation from the person responsible as to whether we are processing personal data relating to you. If such processing is available, you can request information from the person responsible at any time free of charge about the personal data stored about you as well as about the following information:
    1. the purposes for which the personal data are processed;
    2. the categories of personal data that are processed;
    3. the recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;
    4. the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
    5. the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
    6. the existence of a right of appeal to a supervisory authority;
    7. all available information on the source of the data if the personal data are not collected from the data subject;
    8. the existence of automated decision-making including profiling according to Art. 22 para. 1 and 4 DSGVO and - at least in these cases - meaningful information about the logic involved and the scope and intended impact of such processing on the data subject.
  • You have the right to request information about whether your personal information relates to a third country or an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 DSGVO to be informed in connection with the transmission.
You have the right to immediate correction and / or completion vis-à-vis the person responsible if the processed personal data concerning you is incorrect or incomplete.
  • Under the following conditions, you can demand the immediate restriction of the processing of your personal data from the person responsible:
    1. if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;
    2. the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
    3. the controller no longer requires personal data for the purposes of processing, but you need them for the purposes of asserting, exercising or defending legal claims, or
    4. if you have filed an objection against the processing according to Art. 21 para. 1 DSGVO and it is not yet certain whether the legitimate reasons of the person responsible prevail over your reasons.
  • If the processing of your personal data has been restricted, this data - apart from its storage - may only be permitted with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest processed by the Union or a Member State. If the processing restriction has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.
  • You can request the person responsible to delete your personal data immediately if one of the following reasons applies:
    1. Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
    2. You revoke your consent to the processing gem. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.
    3. You gem gem. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO objection to the processing.
    4. Your personal data has been processed unlawfully.
    5. The deletion of personal data concerning you is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
    6. The personal data relating to you were collected in relation to information society services offered pursuant to Art. 8 para. 1 DSGVO.
  • If the person in charge has made the personal data concerning you public and is acc. Art. 17 para. 1 DSGVO, it shall take appropriate measures, including technical means, to inform data controllers who process the personal data that you have been identified as being affected by the technology and the implementation costs Persons requesting deletion of all links to such personal data or of copies or replications of such personal data.
  • The right to erasure does not exist if the processing is necessary
    1. to exercise the right to freedom of expression and information;
    2. to fulfill a legal obligation required by the law of the Union or of the Member States to which the controller is subject, or to carry out a task of public interest or in the exercise of official authority conferred on the controller;
    3. for reasons of public interest in the field of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 DSGVO;
    4. for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Art. 89 para. 1 DSGVO, insofar as the law referred to in section a) is likely to render impossible or seriously prejudice the achievement of the objectives of this processing, or
    5. to assert, exercise or defend legal claims.
If you have asserted the right to correction, deletion or restriction of processing against the person responsible, the person responsible is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this correction / deletion / restriction of processing, unless this proves is impossible or involves a disproportionate effort. You have the right vis-à-vis the person responsible to be informed about these recipients.
  • You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. You also have the right to transfer this information to another person without hindrance by the controller to whom the personal data has been provided, provided that
    1. the processing on a consent acc. Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO is based and
    2. the processing is done using automated procedures.
  • In exercising this right, you also have the right to obtain that your personal data relating to you are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.
  • The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the controller.
  • In order to assert the right to data portability, the data subject can contact the controller at any time.
  • You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection; this also applies to profiling based on these provisions.
  • The controller will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is intended to assert, exercise or defend legal claims.
  • If the personal data relating to you are processed in order to operate direct mail, you have the right to object at any time to the processing of the personal data relating to you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object to processing for direct marketing purposes, the personal data relating to you will no longer be processed for these purposes.
  • You have the option, in the context of the use of information society services - regardless of the 2002 / 58 / EC directive - of exercising your right of opposition through automated procedures using technical specifications.
  • To exercise the right to object, the data subject can contact the person responsible for processing directly.
You have the right to revoke your declaration of consent under data protection law at any time. Withdrawing your consent does not affect the legality of the processing carried out on the basis of your consent up to the point of withdrawal. You can contact the person responsible for this.
  • You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision
    1. is required for the conclusion or performance of a contract between you and the controller,
    2. is permissible on the basis of Union or Member State legislation to which the controller is subject, and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
    3. with your express consent.
  • However, these decisions may not be based on special categories of personal data under Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g DSGVO applies and reasonable measures have been taken to protect the rights and freedoms as well as your legitimate interests.
  • With respect to the cases referred to in (1) and (3), the controller shall take reasonable steps to uphold the rights and freedoms and your legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and heard on challenge of the decision.
  • If the data subject wishes to assert rights with regard to automated decisions, they can contact the person responsible for processing at any time.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is contrary to violates the GDPR. The supervisory authority to which the complaint was lodged will inform the complainant about the status and the results of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR.
We reserve the right to change our data protection practices and this policy in order to adapt them to changes in relevant laws or regulations or to better meet your needs. Any changes to our data protection practices will be announced here accordingly. Please note the current version date of the data protection declaration.

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